Shipping & Tracking

Thank you for your support and understanding. Please note that our factory will be on holiday from February 10th to February 24th. During this time, you may still place orders; however, production and shipments will resume on February 24th. Production after February 24th will proceed according to the order sequence. We apologize for any inconvenience this may cause and sincerely appreciate your patience. Wishing you a joyful holiday season!

If you have any inquiry during the holiday, feel free to email us support@gentseyewear.com, we will reply you asap.

Fast and Free Shipping

Fast and Free standard shipping will be automatically applied without coupon code for order which is over $79+

Processing time

Non-Prescription: 1-3 business days

Single Vision/Reading: 3-5 business days

Sunglass/Bifocal/Progressive/Photochromic:   7-10 business days

Processing times vary for different lens types, standard single vision lenses usually take about 1-2 business days. Photochromic, progressive or other complex lenses may take 7-10 business days to arrive due to their intricate multifocal design, customization process, quality control, and potential high demand.

We take pride in our commitment to excellence, crafting each pair of glasses with meticulous craftsmanship and attention to detail.

Estimated Delivery Time

Order Tracking

Once your order is dispatched, we will provide you with a tracking number via email. You can utilize this tracking number to monitor your package's progress and receive real-time updates on its location.

Also you can track your package directly on the TRACK ORDER option using your tracking number.